The CRM AI Recommendation Landscape
A complete measurement snapshot of four leading AI systems across five tracked buying and comparison prompts.
This complete measurement snapshot contains 5 tracked prompts across 4 AI systems and 20 completed prompt-and-model evaluations.
Measured company intelligence
- Microsoft Dynamics 365 — 40.0% recommendation share; recommended in 8 of 20 measured evaluations.
- Zoho CRM — 40.0% recommendation share; recommended in 8 of 20 measured evaluations.
- HubSpot — 35.0% recommendation share; recommended in 7 of 20 measured evaluations.
- Pipedrive — 35.0% recommendation share; recommended in 7 of 20 measured evaluations.
- Salesforce — 30.0% recommendation share; recommended in 6 of 20 measured evaluations.
- Freshsales — 25.0% recommendation share; recommended in 5 of 20 measured evaluations.
- SAP Sales Cloud — 10.0% recommendation share; recommended in 2 of 20 measured evaluations.
- Oracle CX — 10.0% recommendation share; recommended in 2 of 20 measured evaluations.
Explore the CRM Software recommendation landscape
Read the methodology